Returns & Exchanges
At Swapna Weddings, we want your special occasion to be perfect, which is why we offer a hassle-free 7-day return policy for all unworn and unaltered ethnic wear. If your purchase doesn't meet your expectations, we are committed to ensuring a smooth exchange or refund process.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request within 7 days of delivery.
Quality Check Preparation
Ensure the garment is folded neatly in its original packaging with all designer tags, security seals, and embroidery protectors intact to qualify for a refund.
Schedule Pickup
Once your request is approved, our logistics partner will arrive at your doorstep within 48 hours to collect the package at no additional cost to you.
Refund Processing
After our quality team inspects the returned item, your refund will be credited to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing